In the course of running a business, we serve a large number of clients. Similarly, we will also face various challenges in running a business. Below is a list of common mistakes that web hosts make.
- Falling for the Price Trap: When you pay a very low price for a website, you are likely to experience extremely slow site performance, or you will be denied common services because you have maxed out your bandwidth. So, trust your gut and stay away from cheap websites.
- Lack of reseller research: There is nothing wrong with reseller hosting. In fact, good resellers provide good support. However, you can do some research on your resellers. They may provide good packages, but they are inexperienced in other areas of web hosting as well. A great reseller knows their products inside out.
- There’s no one-size-fits-all definition of what your web site needs: Define what resources your site will need, then add more as your site grows. This makes it easy when you need to update your site, you can just talk to your hosting provider.
- Buying hosting in an auction: Auction hosting isn’t as bad as it seems. However, there are a lot of different terms and conditions, which are usually higher than what a regular website would offer. This can lead to inflexibility in the package.
- Forgiving a Host's Poor or Poorly Designed Website: Hosts that don’t create their own informative websites are unlikely to invest time in creating informational websites for your website.
- Don’t put all your eggs in one basket: Putting multiple sites in one account may sound like a good idea, but it’s not always the case. When your site is generating revenue, interconnecting your sites isn’t always the best idea. There’s a good chance that if all your sites break down, you’ll lose revenue. Work with your host on how to distribute your site connections.
- Don't take customer testimonials at face value: Not all customer testimonials are the same or true. Ask if the host has a customer contact list and if you can speak to them. If they don't want you to, that's a red flag.
- They don’t keep track of their contact information: It’s important to keep track of phone numbers, address, contact persons or email addresses. When something goes wrong in your site or system, you can easily contact customer service to resolve the issue for you.
- Host backups: It is important to have a backup of your website in case of an emergency.
- Trust Your Host to Have Up-To-Date Software: Virus and cyber-attacks can happen at any time. It’s always a good idea to double-check the software versions you’re going to buy from your host.