Selecting a web host can be a daunting task. There are so many variables when it comes to choosing a host. It’s almost impossible to go into a web host’s office, take a look around, meet their owners, and decide whether or not you’d want to do business with them. It’s essential that you do your best to determine whether your potential web host is a reputable provider – or a scam artist. We’ve all heard horror stories about webmasters signing up with a ‘business’ only to find out they’re run by a 14-year-old who lives at home! Most of the time, you’ll make your decision based on what’s available online. Let’s start with the website. Is it well-designed and well-written? Typo’s and spelling errors can indicate a company run by children or amateurs. Is the website user-friendly? Is the website designed with a focus on helping people? Is there help materials available on the website? This should give you a sense of whether or not the company is client-oriented.
Where is the company's office located? Does the company have an address? Can you email the company? Read the Terms of Service carefully. Does your potential web host clearly state what they expect from you and what you expect from them? Every agreement is different, but you and your prospective web host should both know what the agreement is. Do a Google search for the company. Are you seeing any negative reviews? Try different search terms, such as "scam" followed by the company name, "poor support" etc. Email the company's customer support department. Did you get a quick response? What about the sales department? Did they answer your questions quickly? Let's face it... if they don't pay you any attention while they're trying to acquire your business, then how much more will they neglect you after you sign up with them? These simple tips will significantly increase your chances of getting a great web host.